Ultimate Bike Transport
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Ultimate Bike Transport
Home
About Us
Services
Terms & Conditions
Contact
Gallery
More
  • Home
  • About Us
  • Services
  • Terms & Conditions
  • Contact
  • Gallery
  • Home
  • About Us
  • Services
  • Terms & Conditions
  • Contact
  • Gallery

Terms & Conditions

Welcome to Ultimate Bike Transport. By engaging our services, you agree to the following terms and conditions. Please read them carefully to ensure a smooth and secure transport experience for your motorcycle.


1.  Service Overview


  • Scope of Service: We provide nationwide door-to-door motorcycle transport services across South Africa. 
  • Service Availability: Bookings can be made every day except Sunday. Our transport services operate daily, including public holidays


2. Payment Terms


  • Accepted Payment Methods: We accept payments via Electronic Funds Transfer (EFT) or credit card. 
  • Proof of Payment: A valid proof of payment must be provided before collection or delivery.
  • Full Payment: Payments must be paid in full before the scheduled pickup or delivery.
  • Payment Deadlines: Failure to make payment by the specified deadlines may result in delays or cancellation of services.



3. Vehicle Preparation


  • Condition of Motorcycle: Motorcycles must be in good working condition, able to start, roll, and steer without external assistance.
  • Loose Items: Remove all personal items, including panniers, seats, and accessories. We are not responsible for any loss or damage to these items. 
  • Fuel Levels: Please ensure that the fuel tank is no more than a quarter full to comply with safety regulations.
  • Keys: All keys must accompany the motorcycle at the time of pickup. 


4. Insurance and Liability


  • Goods in Transit (GIT) Insurance: We provide comprehensive GIT insurance for all motorcycles during transport, covering loss, theft, or damage. 
  • Exclusions: Insurance does not cover mechanical or electrical failures, damage to loose items, or pre-existing damages not documented at pickup.
  • Claims Process: Any damages must be reported immediately upon delivery with photographic evidence.
  • Liability Limitations: Ultimate Bike Transport is not liable for indirect or consequential damages.
  • Liability Limitations: Our liability for loss or damage is limited to the terms specified in the insurance policy.


5. Collection and Delivery


  • Scheduling: Collection and delivery dates are estimates and may be subject to change due to unforeseen circumstances. 
  • Access Requirements: Ensure that the pickup and delivery locations are accessible to our transport vehicles.
  • Waiting Time: A waiting fee may apply if our team is delayed due to site access issues or if the motorcycle is not ready for collection. 


6. Cancellations and Changes


  • Cancellation Policy: Cancellations must be made at least 48 hours before the scheduled pickup. Late cancellations may incur a fee.
  • Rescheduling: Requests to reschedule must be made in advance and are subject to availability.


7. Communication


  • Contact Information: Please provide accurate contact details to facilitate smooth communication.
  • Updates: We will keep you informed of the status of your motorcycle during transit.


8. Governing Law


  • Jurisdiction: These terms and conditions are governed by the laws of the Republic of South Africa.
  • Dispute Resolution: Any disputes arising from these terms will be resolved through mediation or arbitration, as agreed upon by both parties.


9. Acceptance


  • By engaging our services, you acknowledge that you have read, understood, and agree to these terms and conditions.

Copyright © 2025 Ultimate Bike Transport - All Rights Reserved.


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